Kiks Coaching
Support
We’re here to help you get the most out of your coaching.
Contact us
The fastest way to reach a real person on our coaching team is by email. We answer questions about the Kiks app, your account, your plan, sign-in issues, and anything else you need — typically within one business day.
Email support@kikscoaching.comFrequently asked questions
I can’t sign in
Kiks accounts are created for you by your coach. Make sure you’re using the email address your coach set you up with. If you’ve forgotten your password, use Forgot password on the sign-in screen to receive a reset link, or email us and we’ll get you back in.
How do I reset my password?
Tap Forgot password on the sign-in screen and enter your account email. You’ll receive a secure reset link. If it doesn’t arrive, check your spam folder or contact us.
How do I get a coaching plan?
Your workout and nutrition plans are built and updated by your Kiks coach, and appear in the app once they’re ready. If your plan looks empty or out of date, message your coach or email support.
How is my health data handled?
Your workout, nutrition, and body-metric data is used only to deliver your coaching. We never sell your personal data. Full details are in our Privacy Policy.
How do I delete my account and data?
Email support@kikscoaching.com from your account email with the subject “Account Deletion Request.” We’ll permanently remove your account and associated data within a reasonable timeframe.